Raydeus helps take your online reputation management to the next level. With Review Monitoring, you will gain near real-time access to all feedback your customers are posting across the web (including Google, Facebook, Yelp, and Citysearch). Then, you can create a great customer experience with Review Responses – all in one platform.
You can also set up notifications for when you receive new reviews. You will never miss an incoming review. You can also search your reviews by location and analyze how customer feedback changes over time and across specific platforms.
Raydeus provides a clear breakdown and history of your ratings, so you can always keep track of your company’s online reputation. Raydeus helps you target periods of time with a decline in average rating to help identify potential issues. With consistent review engagement, you can see when more positive reviews come in as well. Today, most people tend to read online reviews before deciding on where to take their business. Five-star reviews are important to customers, but seeing the business engage with these same customers through reviews is just as important. Take control of how your customers look at your business with the online reputation management services of Raydeus.